• Running MTrax under Windows Vista
• "I get an ODBC error regarding decimal settings when running MTrax reports under European or similar language settings"
• "Server Has Not Yet Been Opened" error message when attempting to view reports
• “MTrax MFC has encountered a problem and needs to close...” when using the shelving feature

A).  You are running a very old version of MTrax. Obtain the latest version from Tdata.

Q] "Server Has Not Yet Been Opened" error message when attempting to view reports.

A). You may receive this error if your Windows operating system was installed under a non english language. The "C:\Program files" and other system folders may not be named with the English convention, therefore the MTrax data source (database location) must be configured manually.

1). After you have ensured that you are logged onto your computer with administrative rights, complete the following steps:

2). Navigate to Start > Settings > Control Panel > Data Sources (ODBC) and click on the 'File DSN' tab.

3). If 'MtraxDueList' is already listed, click on 'Configure' and 'Select directory' then skip to step #9.

4). If 'MtraxDueList' is not listed click the 'Add' button.

5). From the list of drivers select either Microsoft Text Driver or Microsoft Text-Treiber then click 'Next'.

6). You will be prompted for the location for the data source. Type MtraxDueList into the box and click the 'next' button. (do not use the browse button).

7). Click on the 'Finish' button.

8). Remove the checkmark next to 'Use current directory' then click the 'Select directory' button.

9). Navigate to C:\Program Files\MTrax\Database then click the 'OK' button. Click 'OK' again and your MtraxDueList entry can now be seen in the list.

NOTE: The path name in step 9 may not be exactly as shown depending on your language setting. Use the closest match in your language (ex: C:\ARCHIVOS DE PROGRAMA)

10). Click 'OK' to close the database administrator.

11). Start MTrax and use the report function.

Q] When trying to use the shelving feature on an individual component, I get the error “MTrax MFC has encountered a problem and needs to close...” and I am unable to complete the shelving.

A).  You are missing a file that is required for MTrax to complete this operation.  You can obtain this file from Tdata via e-mail request or download the ShelfItemList.csv file (RIGHT-CLICK and choose 'save target as') then save it in your “C:\Program files\MTrax\Database” folder.

Q] Will MTrax run under Windows® Vista?

A).  Yes - simply modify the MTrax shortcut to grant proper permissions. See the MTrax Vista bulletin for more information.